Numbers
Welcome to the RNID Typetalk National Telephone Relay Service
Delivered through the BT TextDirect system, Typetalk connects people who cannot speak or hear on the phone, with other people using a telephone, by providing text-to-voice translation.
TextDirect is part of the UK telephone network that provides an automatic connection to Typetalk, when someone using a textphone communicates with someone using a standard telephone. This service also supports textphone to textphone calls.
Calls are charged at your telephone communication provider’s standard rate - there is no additional charge for this service.
Typetalk is available 24 hours a day, 7 days a week.
Services for individuals with communication difficulties 
If you have a hearing or speech problem then making calls through TextDirect and Typetalk can help. We offer free help on getting started and advice on how to use your textphone with TextDirect and Typetalk
Services for friends and family
Many hearing people have deaf friends or family or occasionally you may need to contact someone who is deaf or speech-impaired. By making calls through TextDirect and using Typetalk this process is made easy for everyone. A little understanding is all it takes and you could be having a conversation with them today.
Services for Organisations
Are you an organisation who'd like to communicate with your deaf or speech impaired customers over the phone, giving them access to your goods and services, or do you have a deaf or speech impaired employee who needs access to the phone? If so we can help.
